Cancellation And Return Policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our policy below.

Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

Products may be eligible for return if:

To request a return, customers should contact us within 7 days of delivery and provide photographs of the product where applicable.

Returns are generally not accepted for:

After successful inspection and approval of the returned product, refunds will be initiated to the original payment method.

Refund processing typically takes 5–10 business days, depending on your bank or payment provider.

Eligible products may be exchanged based on stock availability.

If the return is due to our error (wrong, defective, or damaged product), Eco Dairy will bear the return shipping cost.

For other approved returns, shipping charges may apply.

For cancellation, return, exchange, or refund assistance, please contact our customer support team with your order details.
+917970361705