Shipments Policy

At Eco Dairy , we are committed to delivering premium-quality, eco-friendly, and livestock-based products with care, reliability, and timely service. Our diverse collection includes footwear, mats, jackets, shades, everyday essentials, home utility items, and many other sustainable products made from responsibly sourced animal-based materials. Every product is carefully crafted to combine durability, functionality, and environmental responsibility, ensuring the best experience for our customers.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

  • Within State: 2–5 business days

  • Across India: 4–8 business days

  • Delivery times may vary depending on the destination and courier service availability.

Shipping Charges

  • Shipping charges are calculated based on the product's weight, dimensions, and delivery location.

  • Free shipping may be available during promotional offers or on eligible orders.

Order Tracking

Once your order has been dispatched, a tracking ID and courier details will be shared via Email, SMS, or WhatsApp so you can monitor your shipment.

Secure Packaging

Every product is carefully inspected and securely packaged to ensure it reaches you in excellent condition.

Delivery Partners

We work with trusted logistics and courier partners to provide reliable delivery services across India.

Delivery Delays

Although we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Government regulations

  • Courier service disruptions

  • Remote or inaccessible delivery locations

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photographs of the package and product. Our support team will assist you with a suitable resolution.

Incorrect Shipping Information

Customers are requested to provide accurate shipping details. Eco Dairy Jha is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Contact Us

For any shipment-related queries, please contact our customer support team.

Email: ecopetcare2025@gmail.com
Phone: +91 7970361705

Thank you for choosing Eco Dairy. We appreciate your trust and remain committed to delivering quality livestock-based and eco-friendly products with care and reliability.